Extensiv incident

AWS experiencing a partial outage

Minor Resolved View vendor source →

Extensiv experienced a minor incident on October 7, 2024 affecting 3PL Warehouse Manager and SmartPack and 1 more component, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2024, 08:15 PM UTC
Resolved
Oct 07, 2024, 09:01 PM UTC
Duration
45m
Detected by Pingoru
Oct 07, 2024, 08:15 PM UTC

Affected components

3PL Warehouse ManagerSmartPackSmall Parcel SuiteOrder Manager by Extensiv

Update timeline

  1. identified Oct 07, 2024, 08:15 PM UTC

    Our upstream provider, AWS, is currently experiencing an issue which is affecting some customer's ability to fully utilize Extensiv products. Users in the us-east-2 region may be affected. See https://health.aws.amazon.com/health/status for more details. We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider. We will send an additional update in 30 minutes.

  2. monitoring Oct 07, 2024, 08:16 PM UTC

    AWS is now reporting that this has been resolved.

  3. resolved Oct 07, 2024, 09:01 PM UTC

    This incident has been resolved.