Extensiv incident

Latency and Timeout Errors

Notice Resolved View vendor source →

Extensiv experienced a notice incident on February 2, 2025 affecting 3PL Warehouse Manager, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2025, 04:36 PM UTC
Resolved
Feb 02, 2025, 05:38 PM UTC
Duration
1h 1m
Detected by Pingoru
Feb 02, 2025, 04:36 PM UTC

Affected components

3PL Warehouse Manager

Update timeline

  1. investigating Feb 02, 2025, 04:36 PM UTC

    We are currently investigating reports of timeout errors and latency. Our teams are diligently working on identifying the source. We will have another update for you in approx. 30 minutes.

  2. monitoring Feb 02, 2025, 04:52 PM UTC

    Our team has identified the source. You should now see resolution to the latency and error messages.

  3. resolved Feb 02, 2025, 05:38 PM UTC

    This incident has been resolved. Please reach out to our Support team if you have any additional questions.