Exalate incident

Exalate.app Not loading workspaces

Major Resolved View vendor source →

Exalate experienced a major incident on April 6, 2026 affecting Exalate.app, lasting 4h 23m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2026, 11:07 AM UTC
Resolved
Apr 06, 2026, 03:31 PM UTC
Duration
4h 23m
Detected by Pingoru
Apr 06, 2026, 11:07 AM UTC

Affected components

Exalate.app

Update timeline

  1. investigating Apr 06, 2026, 11:07 AM UTC

    We are currently investigating an issue when the workspaces are not loading the information. The sync is not affected, but the UI from New Exalate is not loading.

  2. monitoring Apr 06, 2026, 11:28 AM UTC

    We have identified and an solution was implemented. Exalate.app is currently operational and working as expected, we will continue monitoring the situation and will provide an update soon.

  3. resolved Apr 06, 2026, 03:31 PM UTC

    This incident has been resolved.