Exact incident

Exact Online Fiscaal - Incorrect percentage 'Premie AOW' when enabling 'In het buitenland verzekerd voor de sociale zekerheid' (NL)

Exact is currently experiencing a minor incident affecting Exact Online Fiscaal, which began 5d ago. The vendor's full update timeline is below.

Started
Aug 25, 2026, 02:16 PM UTC
Resolved
Ongoing
Duration
● 4d 11h
Detected by Pingoru
Aug 25, 2026, 02:16 PM UTC

Affected components

Exact Online Fiscaal

Update timeline

  1. investigating Aug 25, 2026, 02:16 PM UTC

    You may experience that the percentage for the 'Premie AOW' is set incorrectly to 6.444 (thousand). This occurs at least for returns of type IB (P), IB (W) and IB (C) for the years 2025 and 2024. This specific scenario seems to occur when you have answered the question 'Was uw cliënt in 2024 in Nederland verzekerd voor de AOW en de Anw?' with 'Ja' in the 'Bijzondere situaties' and answered 'Was uw cliënt in 2024 in Nederland verzekerd voor de Wlz en de Zorgverzekeringswet?' with 'Nee'. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.