Exact incident
Exact Multivers/Exact Boekhoud Gemak - Invoices imported via API remain pending (NL)
Exact experienced a notice incident on August 11, 2026 affecting Exact Boekhoud Gemak and Exact Multivers, lasting 2d 16h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 11, 2026, 01:25 PM UTC
Currently invoices imported through the API are not moving to the Approved status as expected. This affects both Multivers and BoekhoudGemak. As a result, imported invoices may remain pending. Please do not import the same invoices again, as this may create duplicates once the issue is resolved. If needed, you can manually adjust the payment condition to be able to make the payments in a timely manner. We are investigating the cause of this issue. This page will be updated as soon as more information becomes available. Our apologies for the inconvenience.
- resolved Aug 14, 2026, 06:09 AM UTC
The issue with approving invoices in Exact Multivers Online and Exact Boekhoud Gemak has been resolved. Invoices can be approved as usual again. Our apologies for the inconvenience.