Exact incident

Exact Multivers Online / Exact Boekhoud Gemak - Login issues Multivers Online and Exact Boekhoud Gemak (NL)

Critical Resolved View vendor source →

Exact experienced a critical incident on September 28, 2026 affecting Exact Boekhoud Gemak and Exact Multivers, lasting 6h 57m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 06:56 AM UTC
Resolved
Sep 28, 2026, 01:53 PM UTC
Duration
6h 57m
Detected by Pingoru
Sep 28, 2026, 06:56 AM UTC

Affected components

Exact Boekhoud GemakExact Multivers

Update timeline

  1. investigating Sep 28, 2026, 06:56 AM UTC

    You may experience issues when logging in to Exact Multivers Online and Exact Boekhoud Gemak. In Exact Multivers Online a white screen will appear. In Exact Boekhoud Gemak an error message will show stating "License expired" or "Exception has been thrown by an invocation". We are investigating the issues and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. investigating Sep 28, 2026, 09:44 AM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 28, 2026, 01:53 PM UTC

    This issue has been resolved. It's possible to login again. If the issue persists, please clear your browser's cookies and cache. Our apologies for the inconvenience.