Exact incident

Exact Online - Rejected batch payment to Rabobank (NL)

Minor Resolved View vendor source →

Exact experienced a minor incident on August 6, 2026 affecting Exact Online and Exact Online Premium, lasting 6d. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2026, 07:17 AM UTC
Resolved
Aug 12, 2026, 07:52 AM UTC
Duration
6d
Detected by Pingoru
Aug 06, 2026, 07:17 AM UTC

Affected components

Exact OnlineExact Online Premium

Update timeline

  1. identified Aug 06, 2026, 07:17 AM UTC

    You may experience that your batch payment to the Rabobank will be rejected when generated with multiple payment dates. We have identified the issue and will update this page as soon as more information becomes available. We advice you to generate a batch payment per date to ensure your batch payment will be accepted. Our apologies for the inconvenience.

  2. identified Aug 06, 2026, 12:59 PM UTC

    We are still working on a solution.

  3. resolved Aug 12, 2026, 07:52 AM UTC

    This issue has been resolved, payment files containing more than one payment date will no longer be rejected. Our apologies for the inconvenience.