Exact incident

Exact Online - Performance issues in Exact Online (NL/BE)

Minor Resolved View vendor source →

Exact experienced a minor incident on July 16, 2026 affecting Exact Online, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 10:50 AM UTC
Resolved
Jul 16, 2026, 01:01 PM UTC
Duration
2h 11m
Detected by Pingoru
Jul 16, 2026, 10:50 AM UTC

Affected components

Exact Online

Update timeline

  1. investigating Jul 16, 2026, 10:50 AM UTC

    You may experience degraded performance in Exact Online. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. monitoring Jul 16, 2026, 11:25 AM UTC

    A fix has been implemented and performance is back to usual. We are monitoring the results.

  3. resolved Jul 16, 2026, 01:01 PM UTC

    Exact Online has been working as expected again since 13.25. Our apologies for the inconvenience.