Exact incident
Exact Online Fiscaal & Jaarrekening - "403 - U heeft onvoldoende rechten" error when accessing contact person (NL)
Exact is currently experiencing a minor incident affecting Exact Online Fiscaal and Exact Online Jaarrekening, which began 14h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Jul 02, 2026, 07:04 AM UTC
You may receive an error stating "403 - U heeft onvoldoende rechten" when accessing a contact person from the client card even though you were able to access this page without any issues previously. The right "Rapportage template toevoegen/wijzigen en verwijderen" in category "Algemeen account" has become mandatory in order to view this page. As a possible workaround you can enable this right for the users facing this issue, however please be aware that this right also gives users additional permissions. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- identified Jul 02, 2026, 09:10 AM UTC
We have identified the issue and are working on a fix.