Exact incident

Exact Online - White screen when logging in to Exact Online (BE)

Critical Resolved View vendor source →

Exact experienced a critical incident on June 10, 2026 affecting Exact Online, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 03:53 PM UTC
Resolved
Jun 10, 2026, 06:06 PM UTC
Duration
2h 13m
Detected by Pingoru
Jun 10, 2026, 03:53 PM UTC

Affected components

Exact Online

Update timeline

  1. investigating Jun 10, 2026, 03:53 PM UTC

    You may encounter a white screen or see a frozen loading screen when attempting to login to Exact Online Belgium or when you try to switch users. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. resolved Jun 10, 2026, 06:06 PM UTC

    This issue has been resolved. Our apologies for the inconvenience.