Exact incident

Exact Globe+ - Polish legislation: Application crash after processing a Sales Invoice to KSeF.

Minor Resolved View vendor source →

Exact experienced a minor incident on May 27, 2026 affecting Exact Globe+, lasting 2d 2h. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 08:53 AM UTC
Resolved
May 29, 2026, 11:21 AM UTC
Duration
2d 2h
Detected by Pingoru
May 27, 2026, 08:53 AM UTC

Affected components

Exact Globe+

Update timeline

  1. investigating May 27, 2026, 08:53 AM UTC

    In Exact Globe+ Release 506SP8 an application crash can occur when processing KSeF invoices via the menu "Invoice, Entries, Invoices". We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. identified May 29, 2026, 06:14 AM UTC

    The issue has been identified and a fix is being implemented. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  3. monitoring May 29, 2026, 08:56 AM UTC

    This issue is resolved in Exact Globe+ Release 506SP8 as of 29th of May 10:30 Hours CET. To apply the fix, execute the update again on Release 506SP8. Our apologies for the inconvenience.

  4. resolved May 29, 2026, 11:21 AM UTC

    This incident has been resolved in Exact Globe+ Release 506SP8 as of 29th of May 10:30 Hours CET. To apply the fix, execute the update again on Release 506SP8. Our apologies for the inconvenience.