Exact incident

Exact Online - ING payments via a 1.0 bank link are not visible in the ING banking environment (NL)

Exact experienced a minor incident on May 26, 2026 affecting Bank links / PSD2, lasting 19h 30m. The incident has been resolved; the full update timeline is below.

Started: May 26, 2026, 02:23 PM UTC
Resolved: May 27, 2026, 09:53 AM UTC
Duration: 19h 30m
Detected by Pingoru: May 26, 2026, 02:23 PM UTC

Affected components

Bank links / PSD2

Update timeline

investigating May 26, 2026, 02:23 PM UTC

You may currently experience that payments via a ING 1.0 bank link are not visible in the ING banking environment. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
resolved May 27, 2026, 09:53 AM UTC

This issue has now been resolved, and payments are once again being processed through ING. You will need to resubmit any payment files that were not received. Our apologies for the inconvenience.