Exact incident

Exact Online Payroll & Officient - Error when creating a new contract for an existing employment (NL)

Minor Ongoing View vendor source →

Exact is currently experiencing a minor incident affecting Exact Online Payroll & HR, which began 6 min ago. The vendor's full update timeline is below.

Started
May 18, 2026, 09:04 AM UTC
Resolved
Ongoing
Duration
● 6m
Detected by Pingoru
May 18, 2026, 09:04 AM UTC

Affected components

Exact Online Payroll & HR

Update timeline

  1. investigating May 18, 2026, 09:04 AM UTC

    You may get the error message 'contract cannot be created because there is an active payroll contract' while creating a new contract for an existing employment in Exact Officient when Exact Officient is linked to Exact Online Payroll. We are investigating this issue and this page will be updated as soon as more information is available. Our apologies for the inconvenience.