Exact incident

Exact Online - Old bank account of the Tax authorities shown in official return documents (NL)

Started
May 05, 2026, 09:20 AM UTC
Resolved
Ongoing
Duration
● 3h 13m
Detected by Pingoru
May 05, 2026, 09:20 AM UTC

Affected components

Exact OnlineExact Online Premium

Update timeline

  1. identified May 05, 2026, 09:20 AM UTC

    You may notice that the old bank account of the Tax authorities is still shown in official return documents, such as the document of the VAT Return. This is only a visual issue and has no impact on the return files that you send out to the Tax authorities. We have identified the issue and we are working on a solution. Our apologies for the inconvenience.

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