Exact incident
Exact Online Werkprogramma - Error when opening a Werkprogramma (NL)
Exact experienced a major incident on October 7, 2026 affecting Exact Online Jaarrekening, lasting 2h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 07, 2026, 06:33 AM UTC
You may receive an error stating that the site can't be reached at 'local.werkprogrammagemak.nl.' when opening a Werkprogramma. We are investigating the issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- investigating Oct 07, 2026, 07:11 AM UTC
As a workaround you can manually change the url in order to access the Werkprogramma. Currently you are redirected to the following url: "https://local.werkprogrammagemak.nl:4201/xxx" If you change 'local' to your app environment i.e. app, app2 or app3 depending on the app environment you are on and remove ':4201' from the url, you can access the Werkprogramma. The text in the url after ':4201' should not be changed. As an example you will need to change the url to: "https://app.werkprogrammagemak.nl/xxx" "https://app2.werkprogrammagemak.nl/xxx" "https://app3.werkprogrammagemak.nl/xxx" You can recognize on which environment you are based on the url when logged in before accessing Werkprogramma.
- resolved Oct 07, 2026, 09:22 AM UTC
This issue has been resolved. Our apologies for the inconvenience.