Exact incident
Exact Online Fiscaal & Jaarrekening - Multiple issues in App2 environment (NL)
Exact experienced a major incident on October 6, 2026 affecting Exact Online Fiscaal and Exact Online Jaarrekening, lasting 4h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 06, 2026, 07:18 AM UTC
You may encounter several issues in Exact Online Fiscaal if your tenant is on the app2 environment, including but not limited to: -Opening or creating a return -Making changes in a return You can recognize whether you are on the App2 environment by the URL https://app2.fiscaalgemak.nl when you are logged in. We are investigating the issues and will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- identified Oct 06, 2026, 09:29 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 06, 2026, 10:18 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 06, 2026, 11:55 AM UTC
This issue has been resolved. Our apologies for the inconvenience.