Exa incident

ExaCube Outage

Notice Resolved

Exa experienced a notice incident on August 17, 2026 affecting ExaCube (ExaCube Hardware), lasting 3h 58m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2026, 09:00 AM UTC
Resolved
Aug 17, 2026, 12:58 PM UTC
Duration
3h 58m
Detected by Pingoru
Aug 17, 2026, 09:00 AM UTC

Affected components

ExaCube (ExaCube Hardware)

Update timeline

  1. investigating Aug 17, 2026, 09:00 AM UTC

    We've identified an issue affecting customers using ExaCube. Our engineering team are actively investigating. We will provide more information as soon as we have it. We apologise for any inconvenience caused.

  2. monitoring Aug 17, 2026, 10:05 AM UTC

    This issue is now resolved, please get in touch with our support team via 0345 145 1234 if you are still experiencing any problems.

  3. resolved Aug 17, 2026, 12:58 PM UTC

    After monitoring we're happy to resolve this incident. If you are still experiencing any issue please get in touch with our support team 0345 145 1234.