Exa experienced a major incident on January 22, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 22, 2026, 11:16 AM UTC
Type: Incident Affected Components: Leased Line, Core Network, Darklight Jan 22, 11:16:00 GMT+0 - Investigating - We are aware of a power outage in Halifax that is affecting our Halifax POP data centre. Our UPS's are keeping everything operational at the moment, but we expect to lose full power within the next 15 minutes due to the prolonged power outage. Details of the power outage can be found on the Northern PowerGrid status page using the following incident reference - INCD-735859-A https://www.northernpowergrid.com/power-cuts-map Jan 22, 12:51:50 GMT+0 - Resolved - Following a monitoring period, we are happy that full power has been restored and Northern PowerGrid has closed the outage. We will now close our Status, but if you are in the Halifax area and are still experiencing issues, please call our Helpdesk on 0345 145 1234, who will be happy to investigate. Jan 22, 11:43:35 GMT+0 - Investigating - From our monitoring, we have seen power restored to our POP. We will keep the status open until Northern PowerGrid closes down the outage on their side. Jan 22, 11:41:32 GMT+0 - Investigating - Northern PowerGrid has identified the cause of the power outage and is working to resolve this as quickly as possible. We will update this status as soon as there is any more information.