Update timeline
- resolved Apr 10, 2026, 07:00 PM UTC
Type: Maintenance Duration: 1 minute Affected Components: Leased Line, ADSL/FTTC/FTTP, Darklight Apr 10, 19:00:00 GMT+0 - Identified - Our engineering team has been made aware of a zero-day vulnerability affecting MikroTik devices. Due to the potential risk, we will be rolling out an emergency security patch to ensure customers are not exposed to this vulnerability. The firmware upgrades will take place between 20:00 and 22:00\. Affected customers will experience a short period of downtime during this window while devices reboot onto the new firmware image. We apologise for the short notice and any inconvenience caused, and thank you for your understanding as we work to ensure we provide the reliable and secure service you expect. Apr 10, 19:00:01 GMT+0 - Completed - All services have been restored after the maintenance work and there have been no issues identified. If you see any issues following this maintenance work please contact our Support Team via email at [[email protected]](mailto:[email protected]) or call 0345 145 1234.
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