Exa experienced a minor incident on April 23, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Apr 23, 2026, 06:00 PM UTC
Type: Maintenance Duration: 2 hours and 10 minutes Affected Components: Physical FortiGate Firewalls Apr 23, 18:00:00 GMT+0 - Identified - On Thursday, 23rd April at 7 pm, we will be upgrading all of the Exa-managed physical FortiGate firewalls to a newer stable release. The work is being carried out to ensure we maintain our high standards and keep the firewalls on the latest OS release. Our Networking team will carry out the work and ensure that all firewalls are back online and running following the maintenance. If you have any issues following this work, please call our Helpdesk on 0345 145 1234, and the team will be happy to help. Apr 23, 15:49:40 GMT+0 - Completed - Our engineering team has decided to postpone this work for a later date to be scheduled in. We apologise for any inconvenience this may have caused and will provide sufficient notice for when the works will be carried out.