EX Networks incident

vDC - Global Switch 2 (GS2) - Host Failure

Resolved after 18 minutes, affecting Virtual Data Centre (vDC) - Global Switch East, on July 18, 2018.

resolved Jul 18, 2018, 08:08 PM UTC

All VMs are back online, and we will be raising this issue with VMware. In the mean time, the host has been pulled from the cluster. If you have any issues or questions please raise a support ticket.

Started
Jul 18, 2018, 07:50 PM UTC
Resolved
Jul 18, 2018, 08:08 PM UTC
Duration
18m
Detected by Pingoru
Jul 18, 2018, 07:50 PM UTC

Affected components

Virtual Data Centre (vDC) - Global Switch East

Update timeline

  1. identified Jul 18, 2018, 07:50 PM UTC

    We have had a host fail in Global Switch 2. VMware HA is working correctly and VMs are currently being restored to other hosts. Engineers will check all VMs once the HA process is complete.

  2. resolved Jul 18, 2018, 08:08 PM UTC

    All VMs are back online, and we will be raising this issue with VMware. In the mean time, the host has been pulled from the cluster. If you have any issues or questions please raise a support ticket.

Your product runs on more than EX Networks

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →