Resolved after 1 day 5 hours, affecting Equinix LD8 and Volta (formerly Verne Global London), on November 20, 2019.
The fibre fault has been located and fixed. EXN will continue to monitor the status of this link and if it remains stable, the circuit will be reinstated this evening.
Affected components
Update timeline
- investigating Nov 20, 2019, 01:53 PM UTC
We are currently experiencing an outage on our fibre between Equinix LD8 and Volta. All services are currently up and all traffic has re-routed via alternative paths. Our vendor has been contacted and is currently investigating. Further updates to follow.
- monitoring Nov 21, 2019, 02:01 PM UTC
The fibre fault has been located and fixed. EXN will continue to monitor the status of this link and if it remains stable, the circuit will be reinstated this evening.
- resolved Nov 21, 2019, 07:13 PM UTC
This incident has been resolved.
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