Evolve IP incident

Inbound and outbound calls fail

Ongoing since 01:00 PM UTC, affecting OCC - Call Processing and OBT - Call Processing.

investigating Nov 05, 2026, 01:00 PM UTC

We have identified an issue affecting inbound and outbound call setup. As a result, some call attempts may not complete successfully. Our vendor is investigating the issue with the highest priority. In the meantime, we are exploring potential workarounds to mitigate the impact on affected services. We will provide further updates as more information becomes available.

Started
Nov 05, 2026, 01:00 PM UTC
Resolved
Ongoing
Duration
● 1h 40m
Detected by Pingoru
Nov 05, 2026, 01:00 PM UTC

Affected components

OCC - Call ProcessingOBT - Call Processing

Update timeline

  1. investigating Nov 05, 2026, 01:00 PM UTC

    We have identified an issue affecting inbound and outbound call setup. As a result, some call attempts may not complete successfully. Our vendor is investigating the issue with the highest priority. In the meantime, we are exploring potential workarounds to mitigate the impact on affected services. We will provide further updates as more information becomes available.

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