Resolved after 11 minutes, affecting eVisit Core (Production) and eVisit Core (Production) (eVisit Core (Production) — Production Environment), on September 8, 2026.
Redox implemented a solution and we've validated. Everyone impacted should be back up and running. If the issue persists or re-occurs, please reach out through your established support channels. Thank you for your patience!
Affected components
Update timeline
- investigating Sep 08, 2026, 07:26 PM UTC
Redox is experiencing an unexpected API and Dashboard Outage that will impact eVisit customers with an EMR integration that leverages Redox. The detected the issue at 1:34 pm CT and do not yet have a timeline for resolution. The eVisit team will keep you posted as we learn more.
- investigating Sep 08, 2026, 07:36 PM UTC
Redox implemented a solution and we've validated. Everyone impacted should be back up and running. If the issue persists or re-occurs, please reach out through your established support channels. Thank you for your patience!
- resolved Sep 08, 2026, 07:37 PM UTC
Issue resolved
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