EveryDose incident
Degraded Performance with Oracle Cerner FHIR APIs and SMART App
Resolved after 5 hours 19 minutes, affecting Clinical EHR Application (SMART) and FHIR APIs, on February 19, 2025.
UPDATE: Oracle Cerner has communicated that "There was a widespread outage that is affecting many – It is currently being worked and should be resolved at this point." We are currently testing our applications to see if the outage is indeed resolved.
Affected components
Update timeline
- investigating Feb 19, 2025, 06:15 PM UTC
We are experiencing degraded performance with our FHIR APIs and SMART App on Oracle Cerner due to 502 and 504 errors from Oracle Cerner's FHIR APIs. We have reported the issue and are actively monitoring for updates. We see reports of this issue from other Oracle FHIR customers. Further details will be provided as they become available.
- investigating Feb 19, 2025, 06:19 PM UTC
UPDATE: Oracle Cerner has communicated that "There was a widespread outage that is affecting many – It is currently being worked and should be resolved at this point." We are currently testing our applications to see if the outage is indeed resolved.
- resolved Feb 19, 2025, 08:20 PM UTC
This issue has been resolved by Oracle Cerner.
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