Euna Special Ed incident

System Slowness

Resolved after 2 hours 58 minutes, affecting Euna Special Ed Web Application, on August 17, 2020.

resolved Aug 17, 2020, 08:29 PM UTC

System performance has been good with the increased capacity. We are implementing some code fixes to address some identified performance bottlenecks. We apologize for any inconvenience!

Started
Aug 17, 2020, 05:30 PM UTC
Resolved
Aug 17, 2020, 08:29 PM UTC
Duration
2h 58m
Detected by Pingoru
Aug 17, 2020, 05:30 PM UTC

Affected components

Euna Special Ed Web Application

Update timeline

  1. investigating Aug 17, 2020, 07:17 PM UTC

    We have noticed system slowness in our monitoring tools and received reports from some end users as well. We are currently investigating.

  2. monitoring Aug 17, 2020, 07:18 PM UTC

    We have increased the capacity of the SpedTrack application to compensate while we continue to investigate the reasons for the slowness. System performance has been restored. We will continue to monitor this closely.

  3. resolved Aug 17, 2020, 08:29 PM UTC

    System performance has been good with the increased capacity. We are implementing some code fixes to address some identified performance bottlenecks. We apologize for any inconvenience!

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