Euna Special Ed incident

Intermittent Connectivity Issues

Resolved after 35 minutes, affecting Euna Special Ed Web Application and Euna Special Ed Integration, on April 6, 2021.

monitoring Apr 06, 2021, 03:56 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 06, 2021, 03:42 PM UTC
Resolved
Apr 06, 2021, 04:18 PM UTC
Duration
35m
Detected by Pingoru
Apr 06, 2021, 03:42 PM UTC

Affected components

Euna Special Ed Web ApplicationEuna Special Ed Integration

Update timeline

  1. investigating Apr 06, 2021, 03:42 PM UTC

    We are currently investigating an intermittent connectivity issue with the application. This is affecting a subset of customers. More information to come.

  2. identified Apr 06, 2021, 03:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 06, 2021, 03:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 06, 2021, 04:18 PM UTC

    This incident has been resolved.

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