Resolved after 40 minutes, on May 13, 2021.
Around 7:10 AM CDT we began noticing internal authentication errors within our application. This was caused by a piece of our infrastructure that had failed. Once we became aware of the issue we immediately engaged our redundant systems to perform this task and alleviate the problem. This issue was completely resolved by 7:50 AM CDT
Update timeline
- resolved May 13, 2021, 01:22 PM UTC
Around 7:10 AM CDT we began noticing internal authentication errors within our application. This was caused by a piece of our infrastructure that had failed. Once we became aware of the issue we immediately engaged our redundant systems to perform this task and alleviate the problem. This issue was completely resolved by 7:50 AM CDT
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