Euna Special Ed incident

Emergency Maintenance

Resolved after 10 hours 32 minutes, affecting Euna Special Ed Web Application and Euna Special Ed Integration, on July 27, 2021.

monitoring Jul 27, 2021, 05:16 AM UTC

We have brought all the systems back online. We will continue to monitor the systems closely.

Started
Jul 27, 2021, 03:02 AM UTC
Resolved
Jul 27, 2021, 01:34 PM UTC
Duration
10h 32m
Detected by Pingoru
Jul 27, 2021, 03:02 AM UTC

Affected components

Euna Special Ed Web ApplicationEuna Special Ed Integration

Update timeline

  1. investigating Jul 27, 2021, 03:02 AM UTC

    We are currently investigating an issue with our storage infrastructure. The SpedTrack application is currently unavailable while we investigate this issue.

  2. identified Jul 27, 2021, 03:49 AM UTC

    We've identified the issue and are actively working on a fix.

  3. identified Jul 27, 2021, 04:47 AM UTC

    We have addressed the initial issue which affected storage on our primary database server. We are currently working on bringing databases back online and verifying functionality. Once this process is completed/verified, we will re-enable access to the systems.

  4. identified Jul 27, 2021, 05:03 AM UTC

    All databases have been brought back online. We are performing testing now.

  5. monitoring Jul 27, 2021, 05:16 AM UTC

    We have brought all the systems back online. We will continue to monitor the systems closely.

  6. resolved Jul 27, 2021, 01:34 PM UTC

    This incident has been resolved.

Your product runs on more than Euna Special Ed

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →