Euna Special Ed incident
SpedTrack Application Slowness and Unresponsiveness
Resolved after 1 day 5 hours, affecting Euna Special Ed Web Application, on August 16, 2021.
This issue has been resolved with a temporary fix. We will work to implement a permanent fix during normal maintenance schedules. We again apologize for any inconvenience due to this issue.
Affected components
Update timeline
- investigating Aug 16, 2021, 05:04 PM UTC
We are currently investigating slowness and unresponsive pages with the SpedTrack application. We will provide more updates as we look in to this issue.
- investigating Aug 16, 2021, 06:08 PM UTC
We are continuing to investigate this issue to determine the cause. Please continue to check this page for updates.
- investigating Aug 17, 2021, 01:53 AM UTC
We have made numerous configuration changes and capacity increases this evening to help alleviate this issue. We will continue to work on this issue throughout the night and tomorrow until it has been resolved. We apologize for any inconvenience this may have caused.
- identified Aug 17, 2021, 01:53 PM UTC
We have identified a potential cause for this issue. We are currently working to implement a fix. There may be periods of short downtimes during this fix.
- monitoring Aug 17, 2021, 04:29 PM UTC
A temporary fix has been implemented that should hopefully limit the effect of this issue for most users. We are continuing to monitor this issue for additional problems and working on a permanent solution.
- resolved Aug 17, 2021, 10:39 PM UTC
This issue has been resolved with a temporary fix. We will work to implement a permanent fix during normal maintenance schedules. We again apologize for any inconvenience due to this issue.
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