Euna Special Ed incident

Translation Issues

Resolved after 6 hours 54 minutes, affecting Euna Special Ed Web Application and Cloud Translation, on March 4, 2022.

monitoring Mar 04, 2022, 07:06 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 04, 2022, 04:18 PM UTC
Resolved
Mar 04, 2022, 11:13 PM UTC
Duration
6h 54m
Detected by Pingoru
Mar 04, 2022, 04:18 PM UTC

Affected components

Euna Special Ed Web ApplicationCloud Translation

Update timeline

  1. investigating Mar 04, 2022, 04:18 PM UTC

    We are currently looking in to an issue with our translation module. Some users may be unable to translate documents. We will provide updates here as we learn more about the issue.

  2. identified Mar 04, 2022, 06:25 PM UTC

    We have identified the issue and are currently working on a fix.

  3. monitoring Mar 04, 2022, 07:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 04, 2022, 11:13 PM UTC

    This incident has been resolved.

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