eToro Outage History

Dear eToro Customers, We are currently experiencing a technical issue affecting some credit card deposit transactions that require 3D Secure (3DS) authentication. As a result, certain deposits may remain in a pending state longer than expected and may not be reflected in account balances immediately. Our team is actively investigating the issue and working closely with our service providers to restore normal processing as quickly as possible. We understand the inconvenience this may cause and appreciate your patience while we work toward a resolution. We will provide further updates as soon as more information becomes available. Thank you for your understanding. Sincerely, The eToro Team

We’re currently aware of an issue when some users may encounter rejected orders or an inability to cancel existing limit/rate orders. Our team is actively investigating the cause and working to restore full functionality as soon as possible. We apologize for the inconvenience and appreciate your patience. Updates will be provided here as soon as available. Sincerely, The eToro team

We’re currently experiencing an issue where charts are not loading for some instruments on the platform. This may affect users' ability to: - View price movements and historical data - Analyze instruments using chart tools - Access chart views under the “Overview” or “Chart” tabs Our team is working to identify the root cause and restore full chart functionality as quickly as possible. We apologize for the inconvenience and appreciate your patience. Updates will be shared here as soon as more information is available. Sincerely, The eToro team

We are currently investigating an issue where the Prices are not updated for the instruments. You can manage your open trades at this link: https://offlinemode-new.etoro.com/login Our team is actively investigating and working to restore full functionality as soon as possible. We apologize for the inconvenience and appreciate your patience. Updates will be shared here as they become available. Sincerely, The eToro team

We are currently investigating an issue where the markets may be displayed as closed. As the markets are closed trades cannot be placed in instruments. You can manage your open trades at this link: https://offlinemode-new.etoro.com/login Our team is actively investigating and working to restore full functionality as soon as possible. We apologize for the inconvenience and appreciate your patience. Updates will be shared here as they become available. Sincerely, The eToro team

We’re currently experiencing an issue that is preventing some users from logging in to their accounts. This may include: - Errors when attempting to log in - Login page not loading - Being logged out unexpectedly Our team is urgently investigating and working to restore full access as quickly as possible. You can manage your open trades at this link: https://offlinemode-new.etoro.com/login We sincerely apologize for the inconvenience and appreciate your patience. We will continue to share updates here as soon as we have more information. Sincerely, The eToro team

We are currently investigating an issue where crypto markets may be displayed as closed. As the markets are closed trades cannot be placed in these instruments. You can manage your open trades at this link: https://offlinemode-new.etoro.com/login Our team is actively investigating and working to restore full functionality as soon as possible. We apologize for the inconvenience and appreciate your patience. Updates will be shared here as they become available. Sincerely, The eToro team

We are currently investigating an issue where some users may be unable to see individual stocks in their Watchlist. Trading functionality is not impacted. Our team is actively investigating and working to restore full functionality as soon as possible. We apologize for the inconvenience and appreciate your patience. Updates will be shared here as they become available. Sincerely, The eToro team

Hello, We are currently investigating an issue where individual stocks are not appearing in the Watchlist for some users. Our team is actively working to determine the root cause and restore full functionality. We apologize for the inconvenience and appreciate your patience. Further updates will be shared here as they become available. Sincerely, The eToro Team

Hello, We are aware of an issue affecting some users where individual stocks may not appear in the Watchlist. Trading capabilities are not impacted. Our teams are continuing to investigate and are working to resolve the issue as soon as possible. We apologize for the inconvenience and will provide further updates as more information becomes available. Sincerely, The eToro Team

We’re currently experiencing an issue that is preventing some users from logging in to their accounts. This may include: - Errors when attempting to log in - Login page not loading - Being logged out unexpectedly Our team is urgently investigating and working to restore full access as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience. We will continue to share updates here as soon as we have more information. Sincerely, The eToro team

We’re currently experiencing an issue where some some clients are experiencing a market data related display issue. This is purely a display issue - your positions remain unaffected. Our team has been identified and our engineering team is hard at work to resolve it as soon as possible. We apologize for the inconvenience and thank you for your patience. Updates will be provided here as soon as available. Sincerely, The eToro team

We are currently experiencing an issue affecting deposit processing on the platform. Some users may encounter: - Delays in deposit confirmations - Errors when attempting to make a deposit - Missing funds not yet reflected in account balance Our team is actively investigating the issue and working to resolve it as quickly as possible. We understand how important this is and sincerely apologize for the inconvenience. We’ll continue to keep you updated on our progress here. Sincerely, The eToro team

We are experiencing a temporary issue with latency on the platform which may impact some order execution. We apologize for the inconvenience and appreciate your patience as we work on resolving it as quickly as possible.

Dear eToro Money Customers, We are currently experiencing a technical issue due to a third-party provider affecting inbound and outbound transfers. While funds sent from eToro Money accounts have been deducted, they have not yet been reflected in recipient bank balances. Additionally, funds sent to eToro Money accounts are not appearing in balances as expected. Our team is working closely with our partners to resolve this issue as quickly as possible. We appreciate your patience and will provide updates as soon as we have more information. Thank you for your understanding. Sincerely, The eToro Team

We are currently experiencing a technical issue where GBP and Euro deposits are not reflecting in eToro Money accounts. We are working to solve this as quickly as possible. Sincerely, The eToro Team

We are continuing to investigate this issue.

We are currently experiencing a technical issue affecting deposits and withdrawals from USD accounts to GBP/EUR accounts. As a result, some clients may encounter declines during transactions. Our technical teams are actively working to resolve the issue as quickly as possible. We will share updates on the status here. Thank you for your understanding and patience.

We are experiencing a temporary issue with trading actions (Trade/Close) for specific instruments. This affects US clients only. We apologize for the inconvenience and appreciate your patience while our teams work to resolve it as quickly as possible.

Please note that we currently have technical issues with one of the eToro Money services. Our engineers are working hard to resolve this problem. We appreciate your understanding and apologize for the inconvenience. Sincerely, The eToro Team

Due to a technical issue with our service provider, all outbound payments from eToro Money EU and UK display as "Pending" on the app. Please do not re-initiate the same payment. The instruction has been received, and will eventually be executed. We appreciate your understanding and apologize for the inconvenience. Sincerely, The eToro Team

Hello, Please note that we are currently experiencing service degradation on Registration and Phone verification on eToro’s services due to Global IT outage Our engineering team is working hard to resolve the issue. We appreciate your understanding and apologize for the inconvenience. Sincerely, The eToro Team

Please note that other services, including eToro Money transfer using the eToro Money app and Cryptocurrency transfers might also be impacted. Our team is aware of the inconvenience this may cause and is working diligently to restore full functionality as quickly as possible. We will provide updates as soon as they become available. Thank you for your patience and understanding during this time. Sincerely, The eToro Team