Etleap Outage History

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There were 11 Etleap outages since February 4, 2026 totaling 35h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.etleap.com

Notice May 1, 2026

Hosted-EU increased latency for pipelines

Detected by Pingoru
May 01, 2026, 04:41 PM UTC
Resolved
May 01, 2026, 07:33 PM UTC
Duration
2h 51m
Affected: Pipelines
Timeline · 2 updates
  1. investigating May 01, 2026, 04:41 PM UTC

    We are currently seeing an decreased rate of extractions and transformations that we are investigating.

  2. resolved May 01, 2026, 07:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 27, 2026

Hosted-EU CDC pipelines impaired

Detected by Pingoru
Apr 27, 2026, 05:05 PM UTC
Resolved
Apr 28, 2026, 06:04 AM UTC
Duration
12h 59m
Affected: Pipelines
Timeline · 3 updates
  1. identified Apr 27, 2026, 05:05 PM UTC

    Some pipelines using CDC sources are partially impaired. You may see parsing errors as a result of the DMS files produced during the earlier AWS outage that affected the eu-west-3 Paris region.

  2. identified Apr 28, 2026, 12:33 AM UTC

    We have determined that the parsing errors are anomalous, i.e. that pipelines that are configured not to stop on parsing errors are unaffected by this issue. We are currently determining whether any pipelines are stopped as a result of these anomalous parsing errors.

  3. resolved Apr 28, 2026, 06:04 AM UTC

    Earlier today between approximately 10:57 UTC and 11:20 UTC, a power outage in an AWS data center caused all DMS tasks in our hosted EU environment to restart. The restart resulted in corrupted CDC files being written to S3 (zero-filled regions and partial records), as well as a small amount of data loss between the last good file and the first post-restart file. We have opened a dialog with the DMS team at AWS and are pushing for a post-mortem on their side. We have identified all potentially affected pipelines and notified the impacted customers directly with next steps. If you have not received a notification from us, your pipelines were not affected. We will be working with the DMS team to explore ways to guarantee that future power outages won't cause data integrity issues.

Read the full incident report →

Critical April 23, 2026

UI inaccessible and pipeline latencies in Hosted US

Detected by Pingoru
Apr 23, 2026, 10:37 AM UTC
Resolved
Apr 23, 2026, 11:05 AM UTC
Duration
28m
Affected: UIPipelines
Timeline · 3 updates
  1. identified Apr 23, 2026, 10:37 AM UTC

    The UI is currently inaccessible and pipeline activities have stopped in the Hosted US environment. We are currently addressing the issue.

  2. monitoring Apr 23, 2026, 10:38 AM UTC

    A workaround has been implemented while we investigate the root cause. The Etleap UI console is currently accessible again and we expect to see pipeline activities resume shortly. We are actively monitoring the situation.

  3. resolved Apr 23, 2026, 11:05 AM UTC

    The immediate issue has been resolved and a workaround is in place. The root cause has been identified and a full fix is being prioritised.

Read the full incident report →

Notice April 20, 2026

We are seeing an increased failure rate for extractions and transformations

Detected by Pingoru
Apr 20, 2026, 06:09 PM UTC
Resolved
Apr 20, 2026, 06:59 PM UTC
Duration
50m
Affected: Pipelines
Timeline · 2 updates
  1. monitoring Apr 20, 2026, 06:09 PM UTC

    We have identified the cause and resolved the issue. Pipeline Extractions and Transformations should start processing as normal. We will continue monitoring all pipelines until they have fully recovered

  2. resolved Apr 20, 2026, 06:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 20, 2026

We are seeing an increased failure rate for transformations

Detected by Pingoru
Apr 20, 2026, 04:39 PM UTC
Resolved
Apr 20, 2026, 05:22 PM UTC
Duration
43m
Affected: Pipelines
Timeline · 2 updates
  1. investigating Apr 20, 2026, 04:39 PM UTC

    We are currently investigating the issue.

  2. resolved Apr 20, 2026, 05:22 PM UTC

    We have identified the cause and resolved the issue. Pipeline Extractions and Transformations are processing as normal.

Read the full incident report →

Minor April 15, 2026

X (Twitter) Ads Reports Pipelines Failing Extractions

Detected by Pingoru
Apr 15, 2026, 05:51 PM UTC
Resolved
Apr 15, 2026, 10:09 PM UTC
Duration
4h 18m
Affected: Integrations
Timeline · 2 updates
  1. identified Apr 15, 2026, 05:51 PM UTC

    We are currently experiencing errors with extractions from Twitter Ad Reports in all environments. We've identified the issue to be on Twitter's API and are monitoring the situation. All report entities are currently affected.

  2. resolved Apr 15, 2026, 10:09 PM UTC

    This incident is caused by an upstream issue with X's API. We have filed a bug report [1], and notified all affected customers. We will continue to monitor until this incident is resolved on X's side. We will reach out directly to affected customers with any updates. [1]: https://devcommunity.x.com/t/api-stats-jobs-returning-empty-or-broken-data/262900

Read the full incident report →

Minor April 14, 2026

Increased pipeline latencies

Detected by Pingoru
Apr 14, 2026, 09:03 PM UTC
Resolved
Apr 14, 2026, 10:27 PM UTC
Duration
1h 24m
Affected: PipelinesPipelines
Timeline · 6 updates
  1. investigating Apr 14, 2026, 09:03 PM UTC

    We are seeing increased pipeline latencies in the EU hosted environment. We are currently investigating.

  2. investigating Apr 14, 2026, 09:32 PM UTC

    US Hosted pipelines are also affected. We are continuing to investigate the issue.

  3. identified Apr 14, 2026, 09:36 PM UTC

    We have identified the issue, and we are working towards a resolution.

  4. monitoring Apr 14, 2026, 09:54 PM UTC

    We have deployed a fix, and we monitoring the recovery

  5. monitoring Apr 14, 2026, 10:02 PM UTC

    Pipelines in the Hosted US environment have recovered; We are monitoring the recovery of pipelines in the Hosted EU environment.

  6. resolved Apr 14, 2026, 10:27 PM UTC

    This incident has been resolved, and all affected pipelines have recovered.

Read the full incident report →

Minor April 3, 2026

Increased latencies in US Hosted environment

Detected by Pingoru
Apr 03, 2026, 03:06 PM UTC
Resolved
Apr 03, 2026, 05:20 PM UTC
Duration
2h 13m
Affected: Pipelines
Timeline · 4 updates
  1. investigating Apr 03, 2026, 03:06 PM UTC

    We are observing increased pipeline latencies in the hosted US environment. We are currently investigating the issue.

  2. identified Apr 03, 2026, 03:50 PM UTC

    The issue has been identified and we are currently implementing a fix

  3. monitoring Apr 03, 2026, 04:03 PM UTC

    A workaround has been implemented and we are seeing pipeline latencies beginning to recover. We are monitoring the extractions and transformations of delayed pipelines.

  4. resolved Apr 03, 2026, 05:20 PM UTC

    This incident has been resolved, and all affected pipelines have recovered.

Read the full incident report →

Major March 12, 2026

Facebook Ads Pipeline Extraction Latencies

Detected by Pingoru
Mar 12, 2026, 11:23 AM UTC
Resolved
Mar 12, 2026, 02:01 PM UTC
Duration
2h 38m
Affected: PipelinesPipelinesPipelines
Timeline · 2 updates
  1. investigating Mar 12, 2026, 11:23 AM UTC

    We are currently experiencing extraction errors in Facebook Ads pipelines across all environments. We are currently investigating the issue.

  2. resolved Mar 12, 2026, 02:01 PM UTC

    Facebook Ads extractions were erroring because API calls were returning with bad requests. The issue on the source API has since been fixed as API requests are now succeeding. All affected pipelines have now recovered.

Read the full incident report →

Minor February 27, 2026

Pipeline Latencies in Hosted EU

Detected by Pingoru
Feb 27, 2026, 03:49 PM UTC
Resolved
Feb 27, 2026, 09:49 PM UTC
Duration
6h
Affected: Pipelines
Timeline · 5 updates
  1. investigating Feb 27, 2026, 03:49 PM UTC

    We are currently seeing JDBC extractions failing to start in our Hosted EU deployment. We are currently investigating the root cause of the issue.

  2. identified Feb 27, 2026, 06:10 PM UTC

    We have identified the issue, and we working on a resolution.

  3. monitoring Feb 27, 2026, 07:55 PM UTC

    We have performed mitigation actions, and we are monitoring the recovery.

  4. monitoring Feb 27, 2026, 08:27 PM UTC

    We are seeing recovery across most pipelines. We are continuing to monitor until all affected pipelines recover.

  5. resolved Feb 27, 2026, 09:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 25, 2026

Pipeline Latencies

Detected by Pingoru
Feb 25, 2026, 12:17 PM UTC
Resolved
Feb 25, 2026, 01:04 PM UTC
Duration
47m
Affected: PipelinesPipelinesPipelines
Timeline · 2 updates
  1. monitoring Feb 25, 2026, 12:17 PM UTC

    We have identified an issue that are causing latencies in transformations being submitted. The issue has been resolved, however deployments may take some time to fully recover. We are continuing to monitor all environments until this is resolved

  2. resolved Feb 25, 2026, 01:04 PM UTC

    All environments have now recovered and pipeline operations should be fully operational.

Read the full incident report →

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