Etleap incident

UI inaccessible and pipeline latencies in Hosted US

Critical Resolved View vendor source →

Etleap experienced a critical incident on April 23, 2026 affecting UI and Pipelines, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 10:37 AM UTC
Resolved
Apr 23, 2026, 11:05 AM UTC
Duration
28m
Detected by Pingoru
Apr 23, 2026, 10:37 AM UTC

Affected components

UIPipelines

Update timeline

  1. identified Apr 23, 2026, 10:37 AM UTC

    The UI is currently inaccessible and pipeline activities have stopped in the Hosted US environment. We are currently addressing the issue.

  2. monitoring Apr 23, 2026, 10:38 AM UTC

    A workaround has been implemented while we investigate the root cause. The Etleap UI console is currently accessible again and we expect to see pipeline activities resume shortly. We are actively monitoring the situation.

  3. resolved Apr 23, 2026, 11:05 AM UTC

    The immediate issue has been resolved and a workaround is in place. The root cause has been identified and a full fix is being prioritised.