Etail Solutions incident

EVP Web Portal Outage

Critical Resolved View vendor source →

Etail Solutions experienced a critical incident on October 5, 2022 affecting EVP Web Application, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2022, 12:00 PM UTC
Resolved
Oct 05, 2022, 02:00 PM UTC
Duration
2h
Detected by Pingoru
Oct 05, 2022, 12:00 PM UTC

Affected components

EVP Web Application

Update timeline

  1. investigating Oct 07, 2022, 07:08 PM UTC

    Users are unable to access the EVP Web Application at this time. We are investigating the incident.

  2. investigating Oct 07, 2022, 07:08 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 07, 2022, 07:10 PM UTC

    All systems have been restored and are now available.