Etail Solutions incident

Microsoft Windows Security Update Impacting EVP Remote Desktop Application

Minor Resolved View vendor source →

Etail Solutions experienced a minor incident on April 16, 2026 affecting EVP RDP Application, lasting 20d 17h. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 08:23 PM UTC
Resolved
May 07, 2026, 02:05 PM UTC
Duration
20d 17h
Detected by Pingoru
Apr 16, 2026, 08:23 PM UTC

Affected components

EVP RDP Application

Update timeline

  1. identified Apr 16, 2026, 08:23 PM UTC

    A recent Microsoft security update has added a new warning screen and has disabled some default functionality with remote desktop connections. When connecting to the EVP remote desktop application, and you are prompted with a new Windows security window, you should enable access to Drives, Clipboard and Printers. You can find more details about the security update here: https://learn.microsoft.com/en-us/windows-server/remote/remote-desktop-services/remotepc/understanding-security-warnings

  2. resolved May 07, 2026, 02:05 PM UTC

    This incident has been resolved.