Etail Solutions incident

MWS Feeds Delay

Minor Resolved View vendor source →

Etail Solutions experienced a minor incident on October 28, 2022 affecting Amazon, lasting 11d. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2022, 02:30 PM UTC
Resolved
Nov 08, 2022, 02:52 PM UTC
Duration
11d
Detected by Pingoru
Oct 28, 2022, 02:30 PM UTC

Affected components

Amazon

Update timeline

  1. monitoring Oct 28, 2022, 07:34 PM UTC

    Amazon has indicated that they are experiencing delays processing feeds. Feeds are used to send data from EVP to Amazon. The issue is on Amazon's side. We are monitoring the situation.

  2. monitoring Oct 28, 2022, 07:35 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Oct 31, 2022, 02:24 PM UTC

    As of this morning, Amazon's status page is still reporting processing delays for feeds.

  4. monitoring Nov 01, 2022, 02:29 PM UTC

    As of this morning, Amazon's status page is still reporting processing delays for feeds.

  5. monitoring Nov 02, 2022, 01:20 PM UTC

    As of this morning, Amazon's status page is still reporting processing delays for feeds. We have not noticed any appreciable impact to our EVP integration, but Amazon is still reporting issues on their side.

  6. monitoring Nov 03, 2022, 02:18 PM UTC

    As of this morning, Amazon's status page is still reporting processing delays for feeds. We have not noticed any appreciable impact to our EVP integration, but Amazon is still reporting issues on their side.

  7. monitoring Nov 04, 2022, 02:42 PM UTC

    As of this morning, Amazon's status page is still reporting processing delays for feeds. We have not noticed any appreciable impact to our EVP integration, but Amazon is still reporting issues on their side.

  8. monitoring Nov 07, 2022, 03:29 PM UTC

    As of this morning, Amazon's status page is still reporting processing delays for feeds. We have not noticed any appreciable impact to our EVP integration, but Amazon is still reporting issues on their side.

  9. resolved Nov 08, 2022, 02:52 PM UTC

    Although Amazon's status page is still reflecting delays, as we have not seen business impact to EVP we are closing this incident at this time. We are continuing to monitor the situation.