Etail Solutions incident

Amazon Orders Processing Issue

Minor Resolved View vendor source →

Etail Solutions experienced a minor incident on December 7, 2022 affecting Amazon, lasting 23h 47m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2022, 04:12 PM UTC
Resolved
Dec 08, 2022, 04:00 PM UTC
Duration
23h 47m
Detected by Pingoru
Dec 07, 2022, 04:12 PM UTC

Affected components

Amazon

Update timeline

  1. monitoring Dec 07, 2022, 04:12 PM UTC

    Amazon has indicated that they are experiencing issues with their Orders API. The issue is on Amazon's side. We are monitoring the situation.

  2. monitoring Dec 07, 2022, 04:26 PM UTC

    Amazon has indicated that they are experiencing issues with their Orders API and the API that facilitates Buy Shipping. The issue is on Amazon's side. We are monitoring the situation.

  3. monitoring Dec 07, 2022, 08:43 PM UTC

    Amazon continues to indicate that they are experiencing issues with their Orders API and the API that facilitates Buy Shipping. The issue is on Amazon's side. We are monitoring the situation.

  4. resolved Dec 08, 2022, 04:00 PM UTC

    Amazon indicates their API Issues are resolved.