Etail Solutions incident

Walmart API Service Degredation

Minor Resolved View vendor source →

Etail Solutions experienced a minor incident on January 23, 2023 affecting Walmart, lasting 18h 46m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2023, 07:33 PM UTC
Resolved
Jan 24, 2023, 02:19 PM UTC
Duration
18h 46m
Detected by Pingoru
Jan 23, 2023, 07:33 PM UTC

Affected components

Walmart

Update timeline

  1. investigating Jan 23, 2023, 07:33 PM UTC

    Walmart is experiencing difficulties serving the Walmart APIs. Their team is actively investigating the root cause of this issue and apologizes for the inconvenience.

  2. monitoring Jan 23, 2023, 07:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jan 23, 2023, 10:50 PM UTC

    Walmart API status page continues to acknowledge issues. Errors are intermittent, so this incident has been downgraded to minor. We continue to monitor.

  4. resolved Jan 24, 2023, 02:19 PM UTC

    The Walmart API Status page no longer reports service degradation and our monitoring is no longer detecting issues so this incident is resolved.