Etail Solutions incident

Firewall Post-Update Issue

Major Resolved View vendor source →

Etail Solutions experienced a major incident on August 22, 2024 affecting EVP Web Application and EVP RDP Application, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2024, 02:16 AM UTC
Resolved
Aug 22, 2024, 04:16 AM UTC
Duration
2h
Detected by Pingoru
Aug 22, 2024, 02:16 AM UTC

Affected components

EVP Web ApplicationEVP RDP Application

Update timeline

  1. investigating Aug 22, 2024, 02:16 AM UTC

    We are investigating issues following the firewall update earlier this evening. We will keep you posted on the status.

  2. resolved Aug 22, 2024, 04:16 AM UTC

    This incident has been resolved.