ESIMCARD incident

Esim Purchase Issues In Unlimited Bundles.

Major Resolved View vendor source →

ESIMCARD experienced a major incident on October 9, 2024 affecting DATA eSim Purchase, lasting 4h 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2024, 09:22 AM UTC
Resolved
Oct 09, 2024, 01:53 PM UTC
Duration
4h 31m
Detected by Pingoru
Oct 09, 2024, 09:22 AM UTC

Affected components

DATA eSim Purchase

Update timeline

  1. investigating Oct 09, 2024, 09:22 AM UTC

    Some of the Unlimited package are currently unavailable we are working on it please feel free to contact if you face any issues in any region.

  2. monitoring Oct 09, 2024, 09:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 09, 2024, 01:53 PM UTC

    This incident has been resolved.