eSIM Go experienced a notice incident on December 6, 2025 affecting Travel Management Portal and Travel API, lasting 2h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Travel Management PortalTravel API
Update timeline
- monitoring Dec 06, 2025, 06:24 PM UTC
We are aware of an issue that was causing some orders to fail. A fix has been applied for the issue looks to have been successful. We will continue monitoring for a period of time. We apologise for any inconvenience caused.
- resolved Dec 06, 2025, 08:27 PM UTC
After a period of monitoring, we believe that the issue is fully resolved. We apologise for any disruption caused.