eSIM Go experienced a minor incident on March 16, 2026 affecting eSIM Connectivity, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 16, 2026, 02:10 PM UTC
Dear Partners, Our providers have informed us of that they are observing severe degradation for data service in Belgium for the Proximus network. The operator is aware and actively working on resolving the issue. Please note, this issue is only impacting Belgium at the moment. Any eSIMs currently in Belgium should automatically connect to our other supported networks, if this is not the case, please advise a device restart or manual network selection of the other networks. We are monitoring the situation closely and will provide updates as soon as they are available to us.
- resolved Mar 16, 2026, 02:52 PM UTC
Our providers have informed us that the issues have now been resolved and the Proximus network is operational again