ESADE incident

Proces Clau services degraded

Minor Resolved View vendor source →

ESADE experienced a minor incident on January 26, 2026 affecting Classrooms & Facilities and Academic Management, lasting 3d. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2026, 04:07 PM UTC
Resolved
Jan 29, 2026, 05:03 PM UTC
Duration
3d
Detected by Pingoru
Jan 26, 2026, 04:07 PM UTC

Affected components

Classrooms & FacilitiesAcademic Management

Update timeline

  1. identified Jan 26, 2026, 04:07 PM UTC

    Due to technical problems, the Planning module services have degraded. Sorry for the inconvenience. If you have any questions or problems, please don’t hesitate to contact us via our portal IT Support, e-mail ([email protected]) or phone (+34 93 567 6699, ext. 5555).

  2. monitoring Jan 28, 2026, 08:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 29, 2026, 05:03 PM UTC

    This incident has been resolved.