ESADE incident

Esade Identity Verification service degraded

Minor Resolved View vendor source →

ESADE experienced a minor incident on April 28, 2026 affecting Teaching & Learning Platforms, lasting 20h 13m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 09:43 AM UTC
Resolved
Apr 29, 2026, 05:57 AM UTC
Duration
20h 13m
Detected by Pingoru
Apr 28, 2026, 09:43 AM UTC

Affected components

Teaching & Learning Platforms

Update timeline

  1. investigating Apr 28, 2026, 09:43 AM UTC

    Esade Identity Verification is degraded and may not be working properly. Some users may not be able to verify their identity.

  2. monitoring Apr 28, 2026, 09:53 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 29, 2026, 05:57 AM UTC

    This incident has been resolved.