Resolved after 38 minutes, affecting Washington DC (DC) and Equinix Metal Network, on July 7, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Washington DC (DC)Equinix Metal Network
Update timeline
- investigating Jul 07, 2025, 08:27 PM UTC
An intermittent connectivity issue with a service provider link has been identified, potentially resulting in increased latency or loss for some customers
- identified Jul 07, 2025, 08:30 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 07, 2025, 08:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 07, 2025, 09:06 PM UTC
This incident has been resolved.
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