Resolved after 1 hour 11 minutes, affecting Silicon Valley (SV) and Equinix Metal Network, on August 8, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Silicon Valley (SV)Equinix Metal Network
Update timeline
- investigating Aug 08, 2025, 07:39 AM UTC
We have experienced a facility level outage affecting all customer servers in our SV15 facility between 07:16 and 07:30 AM UTC
- identified Aug 08, 2025, 07:43 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 08, 2025, 07:52 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 08, 2025, 08:50 AM UTC
This incident has been resolved.
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