Resolved after 9 hours 52 minutes, affecting Insights Module, on July 28, 2022.
The team is moving the issue to a resolved state as everything is running as intended. If you happen to have any further issues please don’t hesitate to reach out to the support team and we will assist further.
Affected components
Update timeline
- investigating Jul 28, 2022, 08:32 PM UTC
We are currently investigating an issue with Insights - Reports Not Accessible. Our Engineering team is currently investigating to determine the cause of the disruption. The next update will be posted at 6:30pm MST.
- investigating Jul 29, 2022, 12:36 AM UTC
Our Engineering team continues to investigate the open issue with Insights - Reports Not Accessible. The next update will be posted at 10:30pm MST.
- investigating Jul 29, 2022, 04:39 AM UTC
Our Engineering team continues to investigate the open issue with Insights - Reports Not Accessible. The next update will be posted at 7:00am MST.
- monitoring Jul 29, 2022, 05:15 AM UTC
The Engineering team has found a fix and implemented the change. We are moving into a monitoring state for the next hour. At 12:15 AM MST we will move into an all clear. Please don’t hesitate to reach out to the support team if the issues are persisting.
- resolved Jul 29, 2022, 06:25 AM UTC
The team is moving the issue to a resolved state as everything is running as intended. If you happen to have any further issues please don’t hesitate to reach out to the support team and we will assist further.
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