Eptura Workplace incident
iOffice Insights Experiencing performance issues when loading
Resolved after 2 hours 56 minutes, affecting Insights Module, on October 10, 2022.
Our Engineering team implemented a fix and we are moving into a monitoring state for the next hour. We have confirmed in support that the issue is now resolved. If you are still experiencing issues please don't hesitate to submit a support ticket. We will continue monitoring for an hour while waiting for confirmations of resolution.
Affected components
Update timeline
- investigating Oct 10, 2022, 01:10 PM UTC
We are currently investigating an issue with Insights not being able to load properly. Our Engineering team is investigating and we'll be posting a status update a 10 AM CST
- identified Oct 10, 2022, 02:49 PM UTC
The issue has been identified and our Engineering team is working towards a resolution. Our next update will be 12 PM CST.
- monitoring Oct 10, 2022, 03:08 PM UTC
Our Engineering team implemented a fix and we are moving into a monitoring state for the next hour. We have confirmed in support that the issue is now resolved. If you are still experiencing issues please don't hesitate to submit a support ticket. We will continue monitoring for an hour while waiting for confirmations of resolution.
- resolved Oct 10, 2022, 04:07 PM UTC
This incident has been resolved.
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