Resolved after 2 hours 6 minutes, affecting Mail App, on November 7, 2022.
This incident has been resolved and customers have confirmed resolution. Thanks again for your patience.
Affected components
Update timeline
- investigating Nov 07, 2022, 08:54 PM UTC
Our team is currently investing an issue that is affecting the Mail module for our Ricoh customers. Our next update will be 5:54pm MST.
- monitoring Nov 07, 2022, 10:00 PM UTC
Our engineering team has identified and implemented a fix. We are moving to a monitoring state. Our support team will be reaching out to Ricoh customers to confirm resolution. We appreciate your patience as work through this.
- resolved Nov 07, 2022, 11:01 PM UTC
This incident has been resolved and customers have confirmed resolution. Thanks again for your patience.
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